![]() ![]() He has declined, preferring to work on his “own stuff,” he said. The project has even garnered Viswanathan a job offer from Expedia. He’s hoping Southwest will allow him to honor those requests. page 153 Special Advertising Supplement The delectable aroma of fried oysters. He shut down on Wednesday, even though travelers have put in flights all the way until May of 2013. Southwest Qlazed Leather sofa is representative of our finest Luxuriously. Viswanathan said he suspects Southwest is most upset that passengers who used his website didn’t see the ads on the airline’s check-in page. “Southwest places a very high value on customer service and our personal relationship with customers,” said spokeswoman Katie McDonald in a statement to NBC News. “By intruding on that relationship and removing a touch point with the customer, check-in sites take away the ability for Southwest to provide its services in accordance with its policies and legendary personal touch.” Southwest personal carry-on items must be no larger than 16.25 (L) + 13.5 (W) + 8 (H). Personal items include purses, briefcases, cameras, food containers, or laptops (case included). Programs like his violate the company’s terms and conditions of use, he found out. In addition to a carry-on bag, Southwest allows each passenger to bring one personal item onboard. It took him less than an hour to write the code, which he incorporated on his website, .īut Viswanathan also soon heard from Southwest, which sent him a cease and desist letter last week. ![]() He kept forgetting to check in for his flights, so Viswanathan, 25, decided to create a tool that would automatically do it for him on Southwest – the airline he flies most. Viswanathan, who lives in Palo Alto, Calif., began the project while visiting his sister on the East Coast earlier this year. Thousands of travelers were captured by Viswanathan’s simple idea: to automatically check in for a Southwest flight the second you are able to, thereby improving your chances in the carrier’s first-come, first-serve competition for boarding times. I literally thought that it was something no one cared about,” Nikil Viswanathan told NBC News. “It was funny because I actually didn’t think that anyone wanted to use this at all. A recent Stanford University computer science graduate who came up with a way to boost passengers’ odds of boarding early on Southwest Airlines flights found lots of takers, but also drew scrutiny from the airline, which ordered him to shut down the project.
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